Chiangmai Border Run

        By using the services provided by Chiang Mai Border Run (“we”, “us”, “our”), you agree to the following Terms of Service. Please read them carefully before making a booking or joining a trip.

• Be at least 15 years old, or accompanied by a legal guardian.

• Possess a valid passport with at least 6 months' validity.

• Ensure your visa status and travel plans comply with Thai immigration laws.

We reserve the right to refuse service to anyone who fails to meet these requirements or appears to be in violation of immigration regulations.

• Advance booking is required through our website  https://www.chiangmaiborderrun.com/ or approved agent.
• Accepted payment methods include cash, bank transfer, QR Code scanning, or PromptPay.

• Cancellations made 48 hours or more before the scheduled departure are eligible for a full refund.
• Cancellations made within 48 hours of departure are non-refundable.
• If no any  responding from customers and No-shows on the day of the trip will not be refunded.

5. Customer Responsibilities: By booking with us, you agree to:

• Arrive on time at the designated pickup location.

• Bring your passport and any required travel documents (e.g., visa, re-entry permit).

• Follow all instructions given by Chiang Mai Border Run staff.

• Treat drivers, staff, and other passengers with respect.

• Comply with all Thai immigration laws and regulations. 

Failure to do so may result in denial of service without refund.

6. Travel Disclaimer: We do not control or influence immigration decisions. If you are refused re-entry, delayed, or penalized by border authorities, Chiang Mai Border Run is not responsible for those outcomes. You are solely responsible for ensuring you are eligible to exit and re-enter Thailand.

7. Liability Limitation: Chiang Mai Border Run is not liable for: 

• Immigration refusal or penalties.

• Lost or stolen items.

• Delays due to weather, traffic, or border wait times.

8. Privacy Policy Summary:  We collect only the necessary personal data (such as your name, passport number, and contact info) to manage bookings and comply with legal requirements. Your information is stored securely and is not shared with third parties except as required by law. For full details, please refer to our Privacy Policy. 

This Privacy Policy describes how Chiang Mai Border Run Company (website: https://www.chiangmaiborderrun.com/) ("Chiang Mai Border Run", "we", "our", "us") collects, uses, and shares information about you when you visit and interact on our website (in mobile or computer) or another channel connected to us (such as mobile, chat, email). Below is a summary of our privacy policy. Please read carefully the following conditions before using the website https://www.chiangmaiborderrun.com/. If you do not agree with any statements in the Privacy Policy, you must stop using the website https://www.chiangmaiborderrun.com/ and contact us for clarification first and use the website after get clarification.   

1. Collection: We collect information about you  in the website https://www.chiangmaiborderrun.com/ such as name-surname, email, phone number,  nationality and other relevant information necessary for the booking process. 

2. Use: We use your information to provide the services, manage your booking, contact you about trip updates and send you details of itinerary.

• Request to view or correct your personal data.

• Request that we delete your personal data (if no longer required).

• Withdraw consent for us to use your data, unless required by law.

6. Contacting Us: If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us through the email address, phone number or any channel provided on the website https://www.chiangmaiborderrun.com/.